Privacy Policy and Data Security Standards
At YoLearn AI, we are committed to safeguarding the privacy and digital security of our users, especially school students and minors. This Privacy Policy details how we collect, process, store, and protect personal data, profile details, study logs, and voice inputs on the YoLearn platform. We comply strictly with the Indian Digital Personal Data Protection Act (DPDPA), the Children's Online Privacy Protection Act (COPPA), and the General Data Protection Regulation (GDPR) guidelines to ensure a secure, transparent, and constructive educational environment.
1. Information We Collect and Process
To provide a personalized tutoring experience, YoLearn collects specific categories of user information:
- Account Details: Name, email address, contact number, grade level, and school curriculum preferences collected during signup.
- Learning Metrics: Progress dashboards, active study hours, doubts solved, quiz results, and mock test scores used to customize study plans.
- Audio and Voice Inputs: Voice calls initiated by the student are processed in real time by our AI voice synthesis model to generate spoken explanations. Audio inputs are encrypted during transmission and processed solely for tutoring purposes.
- Device and Tech Logs: IP address, device type, operating system version, and application performance metrics used to optimize application stability.
2. Data Usage and Personalization
We use the collected information exclusively to deliver, improve, and secure our educational services. Specifically, data is used to customize the explanation style of the AI Tutor, structure goals in the AI Coach, schedule flashcards in the AI Buddy, and compile progress dashboards for parents. YoLearn does not sell user data, profile logs, or student interactions to advertising agencies or third-party marketing companies. Any sharing of data with cloud computing or AI service providers is governed by strict confidentiality agreements and encrypted protocols.
3. Minors and Parental Controls
Since our platform is designed for school students, we implement enhanced data protection controls for minors. Accounts created for students under the age of 18 require parental consent and validation. Parents retain full access to their child's account settings and can request the deletion of account records, logs, or personal data at any time. We enforce absolute filters to prevent any non-educational, unsafe, or inappropriate conversation topics, keeping the digital space safe for children of all ages.
4. Data Retention, Security, and Compliance
All personal details and academic logs are stored securely on encrypted cloud servers. We implement industry-standard encryption (AES-256) for data at rest and TLS 1.3 for data in transit. Voice recordings and temporary audio files used during voice calls are deleted immediately after session processing or stored as short-term tokens to maintain the conversation context, strictly following consent guidelines. Users can request to export their data or permanently delete their accounts by emailing our data compliance officer at privacy@yolearn.ai. We conduct regular security audits to verify compliance with changing international data protection standards and ensure our platform remains a trusted space for digital tutoring.
5. Updates and Revisions to This Policy
As our AI tutoring technology evolves and data privacy laws change, we may revise this policy periodically. When we make material updates, we will notify parents and users via email or through a prominent notice on our homepage before the changes take effect. Your continued use of the YoLearn platform following the posting of modifications indicates your acknowledgement of the updated terms. We encourage parents and educators to review this page regularly to stay informed about how we protect student privacy and ensure a secure online learning experience.